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natalie pollard

Creative Director

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If you are a lover of Starbucks, the holiday season means one thing: Red Cups. This year, we lead social for the first ever coordinate global launch of the Red Cups, a full collection inspired by fan art.

Phase one: Tease the return

What’s minty, chocolaty and soon to be red all over? #PeppermintMocha

A post shared by Starbucks Coffee ☕ (@starbucks) on Nov 7, 2016 at 7:43am PST

No peeking! 🙈

New #RedCups—coming soon. pic.twitter.com/lUw3ymStGJ

— Starbucks Coffee (@Starbucks) November 4, 2016

☕☕☕☕☕
☕❤❤❤☕
☕☕☕❤☕
☕❤❤❤☕
☕☕☕❤☕
☕❤❤❤☕
☕☕☕☕☕

Three days 'til the #ShareEvent. Buy one holiday drink, get one free to share. Nov 10–14, 2-5PM.

— Starbucks Coffee (@Starbucks) November 7, 2016

2. CELEBRATING THE RED CUPS' ARRIVAL

We mirrored the craft of the fan-designed cups with lovingly animated GIFs bringing individual designs to life.

No peeking (unless it's to let the steam out). #RedCups

A post shared by Starbucks Coffee ☕ (@starbucks) on Dec 22, 2016 at 12:07pm PST

Who wants to build a tiny house and live in a birch forest? #RedCup

A post shared by Starbucks Coffee ☕ (@starbucks) on Nov 17, 2016 at 9:48am PST

Believe in the magic of the season. #RedCups

A post shared by Starbucks Coffee ☕ (@starbucks) on Dec 24, 2016 at 4:45pm PST

3. ENCOURAGING THE SPREADING OF CHEER

Using a combination of digital innovation and handcrafted art, we broke through social clutter with arresting posts that reminded people of the joys of sharing a cup of coffee and holiday cheer with promotinal events throughout the season.

One for you. One for someone you ❤️. Buy any holiday beverage and get one free to share. 2–5PM through Monday 11/14. #ShareEvent #RedCups

A post shared by Starbucks Coffee ☕ (@starbucks) on Nov 12, 2016 at 9:16am PST

Everyone ready for a #PeppermintMocha say yaaaas! #RedCups #SnapItForward #BringAFriend #SpreadTheJoy Starts Friday: 👻 📸 ➡️☕☕

A post shared by Starbucks Coffee ☕ (@starbucks) on Dec 8, 2016 at 2:07pm PST

With love in our hearts and espresso in our cups 💕 it's time to celebrate ~you~! 💕 Join us for a free handcrafted tall espresso drink at 100 surprise US locations. Available now through Jan. 2 (except 12/25) from 1-2PM. Find a Pop-Up Cheer Party near you at starbuckscheer.com. 🎉 #FindCheer

A post shared by Starbucks Coffee ☕ (@starbucks) on Dec 23, 2016 at 7:13am PST

4. SEASONAL PRODUCT MARKETING

We seamlessly intertwined the Red Cup spirit with our evergreen business goal of growing in-app purchases.

Skip the line and cozy up with your ☕️. #MobileOrder

A post shared by Starbucks Coffee ☕ (@starbucks) on Dec 30, 2016 at 8:06am PST

Make it a merry, merry Monday. #StarbucksRewards members get ~any~ Frappuccino 50% off on 12/5, 2PM-close. Participating US & Canada stores. #MerryMondays

A post shared by Starbucks Coffee ☕ (@starbucks) on Dec 4, 2016 at 1:05pm PST

Some lines are unavoidable. Others are mobile order-able. 📱☕ #MobileOrder pic.twitter.com/fAbEVqdGfb

— Starbucks Coffee (@Starbucks) December 16, 2016

RESULTS

We reached a global audience with over 232 pieces of content shared across Facebook, Instagram and Twitter in 30+ countries. Total global engagements exceeded the 4 million mark.

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